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  • Coach House London Vacation Rentals is a member of Visit London, the official visitor organisation for London.

    Satisfaction Questionnaire

    Please help us to improve our performance by taking 2 minutes to rate the following aspects of our service using the scale 1-5. Then click the Send Form button at the foot of the form.

    5 = Excellent
    4 = Good
    3 = Average
    2 = Poor
    1 = Very Poor


    Please feel free to add any comments, positive or negative – especially if you feel a particular aspect of our service was not up to the standard you expected.

  • DD slash MM slash YYYY
  • 1. Web site (www.chsrentals.com) - clarity and easy of use

  • 2. Booking Process - efficiency and quality of service

  • 3. Car Service - if we arranged a car for you

  • 4. Meeter/Greeter - helpfulness, friendliness

  • 5. Welcome Pack - is there anything we should change, include or exclude?

    (not applicable for some properties)
  • 6. Rental property:

  • 6a. Overall extent to which it matched the description on our web site and your expectation

  • 6b. Quality and usefulness of the Welcome Notes

  • 6c. Functionality of equipment and appliances

  • 6d.Overall presentation and cleanliness

  • 7. Support Service (if applicable) – our reaction to any problems while you where here

  • 8. Overall – value for money

  • 9. Improving our service

  • 10. Other services

    Are there any other services that you think we could/should offer?

  • 12. Reference

    We sometimes get asked by prospective clients if we can put them in touch with previous guests so they can be reassured about the quality of our accommodations and our service. It would be a great help if you would be prepared to be a reference for us on an occasional basis. Thank you for taking the time to complete this questionnaire.

  • Harley Nott
  • I would be happy to act as an occasional reference.

Please note that our normal minimum length of stay is 3 nights, a stay of just 2 nights – if available, is subject to a 20% surcharge. Over Christmas and New Year our minimum stay is 5 nights.

Rates 3 Jan - 18 Dec 2023
Nightly costs with approximate $ conversionsPeople£Overall £/person$Overall $/person
2 in main room21306515979
1 in main room + 1 in twin room 2 150 75 183 92
3 in main room 3 150 50 183 61
2 in main room + 1 in twin room 3 175 58 214 71
2 in main room + 2 in twin room 4 200 50 244 61
3 in main room + 1 in twin room 4 200 50 244 61
3 in main room + 2 in twin room 5 220 44 268 54
Nightly costs with approximate $ conversions People £ Overall £/person $ Overall $/person
2 in main room 2 175 88 214 107
1 in main room + 1 in twin room 2 175 88 214 107
3 in main room 3 175 58 214 71
2 in main room + 1 in twin room 3 200 67 244 81
2 in main room + 2 in twin room 4 220 55 268 67
3 in main room + 1 in twin room 4 220 55 268 67
3 in main room + 2 in twin room 5 220 44 268 54
Nightly costs with approximate $ conversions People £ Overall £/person $ Overall $/person
2 in main room 2 130 65 159 79
1 in main room + 1 in twin room 2 150 75 183 92
3 in main room 3 150 50 183 61
2 in main room + 1 in twin room 3 175 58 214 71
2 in main room + 2 in twin room 4 200 50 244 61
3 in main room + 1 in twin room 4 200 50 244 61
3 in main room + 2 in twin room 5 220 44 268 54
Nightly costs with approximate $ conversions People £ Overall £/person $ Overall $/person
2 in main room 2 140 70 170 85
1 in main room + 1 in twin room 2 160 80 195 98
3 in main room 3 160 53 195 65
2 in main room + 1 in twin room 3 190 63 232 77
2 in main room + 2 in twin room 4 215 54 262 65
3 in main room + 1 in twin room 4 215 54 262 65
3 in main room + 2 in twin room 5 235 47 286 58